Privacy Policy

Last updated: January 30, 2026

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service. It informs you about your privacy rights and how the law protects you. We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Company Information

JAN-PRO of the Western Carolinas operates under the doing business as (DBA) name LEB Services, LLC. References to “we,” “us,” or “our” in this Privacy Policy refer to both entities.

1. Consent and Tracking Technologies

Before any cookies, tracking pixels, or similar technologies (such as those used by Meta, Google Ads, Bing Ads, Google Tag Manager, and Google Analytics) are deployed on your device, we obtain your explicit informed consent where required by law. You can manage or withdraw your consent at any time through the cookie preferences or “Do Not Sell My Personal Information” link on our website.

What cookies do we use?

  • Necessary/Essential Cookies: Essential for the operation of our Service.
  • Preference Cookies: Store your preferences to improve your user experience.
  • Performance and Tracking Cookies: Third-party cookies used for advertising and analytics. These track user behavior across websites and may be used for targeted advertising.

2. Multi-State Privacy Law Compliance

This policy reflects our commitment to comply with applicable privacy laws, including the CCPA/CPRA (California), the CDPA (Virginia), the CPA (Colorado), and the FCPA (Florida). We respect your rights to:

  • Know about data collection and usage.
  • Access, correct, delete, or transfer your data.
  • Opt out of the sale or sharing of personal information.
  • Non-discrimination for exercising privacy rights.

3. Categories of Personal Information Collected

Over the past 12 months, we have collected:

  • Identifiers: Name, email, phone number, cookie IDs, IP addresses.
  • Commercial information: Services purchased, business records.
  • Internet activity: Browsing history, interaction with ads.
  • Geolocation data: Approximate location.
  • Inferences: User preferences and interests.

Note: Phone numbers collected specifically for SMS communications are not sold or shared with third parties for advertising purposes.

4. Sale/Sharing of Personal Information

We may “sell” or “share” identifiers and device data with third-party platforms (Meta, Google, Bing) for behavioral advertising.

SMS Privacy Protection: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. SMS Text Messaging Program

By providing your phone number and consenting to receive text messages, you agree to receive marketing and/or non-marketing SMS messages from us.

  • Consent is not a condition of purchase.
  • Message frequency varies; message and data rates may apply.
  • Text HELP for assistance or call +1 864-979-3371.
  • Text STOP to opt out at any time.

For questions about our SMS program, contact us at [email protected].

6. Automated Decision-Making and Profiling

We use automated decision-making to optimize advertising campaigns by analyzing user behavior. You may opt out of this profiling by contacting us directly.

7. Data Retention

We retain personal data only as long as necessary:

  • Advertising data: Up to 24 months.
  • Interaction/Browsing data: Up to 12 months.
  • SMS Data: For the duration of your subscription or as required by law.

8. Data Rights and Access Requests

To exercise your right to access, delete, or correct your data, please contact us using the details in Section 14. We honor Global Privacy Control (GPC) signals for automatic opt-out of sale/sharing.

9. Third-Party Vendors

All third-party vendors (Meta, Google, etc.) are contractually required to comply with data protection requirements to ensure your data remains secure.

10. Children’s Data

Our Service is directed to individuals 18 years of age or older. We do not knowingly collect information from children under 13.

11. Data Breach Notification

In the event of a data breach, we will promptly notify affected users and relevant authorities as required by law.

12. International Data Transfers

If data is transferred internationally, we utilize appropriate safeguards such as Standard Contractual Clauses (SCCs).

13. Changes to this Privacy Policy

Material changes will be notified via our website, and the “Last updated” date will be adjusted accordingly.

14. Contact Us

For any questions or to exercise your privacy rights, contact us at:

JAN-PRO of the Western Carolinas Email: [email protected] Phone: +1 864-979-3371

15. Security Measures

We implement industry-standard security, including encryption and secure servers, to protect your information from unauthorized access or disclosure